Delivery Policy

In our online store we understand the importance of delivering efficiently and on time to our customers in addition to their needs depending on the region. That's why we defined a delivery area divided by regions and days of the week.

We offer free shipping on purchases over certain amounts (except Kingston, ON) but there’s a minimum to purchase that varies per region. To find out more details and prices for your region, please check the "deliveries" section.

The regions we currently serve are: Kingston (ON) and Ontario West region (Waterloo Region, Guelph, Burlington, Oakville, Milton, Woodstock, London, Mississauga, Etobicoke, Niagara Falls, Niagara-on-the-lake, Grimsby, Hamilton, Stoney Creek, Ancaster, Dundas, Brant, Paris and Brantford).

*We also serve many cities close to those mentioned above and outside the province by post or courier. If you have any questions or want to confirm whether we serve your city, please do not hesitate to contact us via the message area of the website, Instagram, Facebook or email:

**To find out which days of the week we deliver to your region, please check the current month's calendar on our website through the "Delivery Days" section.

IMPORTANT: If you are not at home to receive our delivery, we will leave the purchases in front of the door and confirm for you the time the delivery was made. We also suggest leaving a cooler or finished bag outside for those purchases of cold or frozen items if you are not home to receive the purchases. Before completing your purchase, please also use the "delivery instructions" area for other details that may facilitate our delivery for you.

At Brazil4you store, we will always work to make the delivery in the best, most correct way and as quickly as possible so that it reaches your hands according to your order. But we know that unforeseen events and problems can happen, especially with our long Canadian winter. :-)

In any case, we want to make it clear that we will always let you know if a problem arises and that you can contact us at any time if there is something out of order or that we can improve. And just use the contact methods we mentioned above.